A digital welcome to Midtfyns Bryghus

We are a brewery that strives to give our customers and shareholders the best beer possibly. As a shareholder at Midtfyns Bryghus, you have the opportunity to set up a user on our website which makes it possible to order our products online.

1. Membership

If you want exact information about your user account, it is possible by logging in to www.midtfyns-bryghus.dk and clicking on “your account”. It’s easy to find, it’s at the top of every page.

As a shareholder and user of Midtfyn’s brewery, you have the right to buy as much beer as in stock. Should it happen, however, that you have a need for a large amount of beer at once, please contact us at info@midtfyns-bryghus.dk.

A user account at Midtfyns Bryghus is for personal use only.

2. Termination of membership

Should you wish to delete your user account at Midtfyn Brewery, this can be done 24 hours a day. All you have to do is log in to your account and delete it from there.

In case you would like to create your account again, just contact thor@midtfyns-bryghus.dk and he will create a new account.

3. Other

3.1. The store price includes:

Production price
+ packaging fee
+ alcohol fee
+ VAT
+ pant

Midtfyns Bryghus of course complies with the Danish legislation regarding the sale of alcohol. Therefore, people under 18 cannot buy our distilled beer and people under 16 cannot buy our alcoholic products.

4. Passwords & account access

The shareholder who has a user account set up at Midtfyns Bryghus, and whose payment method is debited, has access and control over this account. In order to ensure that control of the account is maintained and to prevent others from gaining access to the account, the shareholder should not disclose the password or payment method associated with the account to others.

The shareholder is responsible for maintaining, updating and ensuring the accuracy of the information they have provided to their account. If help is needed for this, please contact thor@midtfyns-bryghus.dk.

Be wary of messages asking for information about your credit card or other account information. In the event that such information is disclosed, it may result in identity theft. We can terminate or suspend your account if you fear that this has happened, just contact thor@midtfyns-bryghus.dk.

5. Customer support

Should there be any problems, please contact us at thor@midtfyns-bryghus.dk.

6. Electronic communication

All communication between the webshop and your interaction with it will take place exclusively digitally. This applies to payment approvals, invoices, change of code, change of payment method, confirmation messages and miscellaneous. other messages.

All this information will be sent to the email that your user account is associated with and it is your responsibility to ensure that this email account is working.

7. Your personal information

To get a user account at www.midtfyns-bryghus.dk, it is a prerequisite that you have a share with Midtfyns Bryghus A / S. It is also a requirement that you register with this personal information.

Name
Address
Phone number
E-mail address

Despite the fact that you have already given us all the information, you still need to register this so we can send the orders you order.

Your payment card information is stored at the highest level of the PCI DSS compliance standard.

As a user of www.midtfyns-bryghus.dk, you have the right to object to the registration on the website. In addition to this, you also have the right to insight into what information has been registered about you. This all belongs to the Personal Data Act and if you want to exercise your right or have questions, you can contact us here: thor@midtfyns-bryghus.dk.

8. Complaint options

Should you have anything to complain about, regarding your user account or orders, you are more than welcome to contact us by email or phone. Write to us at thor@midtfyns-bryghus.dk or call +45 41 43 21 38

You can also submit a complaint about a product or service purchased from us to the Danish Competition and Consumer Authority’s Center for Complaint Resolution

Carl Jacobsens Vej 35
2500 Valby, Denmark

This can be done via www.forbrug.dk

The EU Commission also has an online complaints portal which is especially relevant if you are a consumer abroad. The European Commission’s complaints portal can be found here http://ec.europa.eu/odr. Remember to state our e-mail, in this case our main email would probably be the best: info@midtfyns-bryghus.dk